So booking in May 2020 and having the funds expire one year later in May 2021 is valid.
So check with the airline before you head out to the airport. Hello, In the case of travel funds, when you cancel a flight travel funds are valid from one year of the date of booking, not one year from the date you are going to fly. Southwest Airlines is trying to text and email passengers well in advance of any cancellation, but sometimes those notifications come too late. "Not only that, but it screws up the air traffic control system to a certain extent, so it's a huge problem." "And it'll take them 48 hours minimum to get them back to any semblance of what is should be," he said. Retired commercial airline captain Denny Kelly said more flights could be added to help get people to their destinations. Okay, we’ve got to find a new flight, but they rebooked us on this one, so we shall see what happens," Shavonda added. "Hopefully, prayerfully, that this flight will be successful," Nathanael said. Nathanael and Shavonda Waddles were re-booked twice. flights were canceled, according to the tracking service FlightAware.Īt Love Field, many flights were delayed. "Anxiety's through the roof, especially finding out that it was canceled," traveler Cameron Walker said.Ī spokesperson for Southwest said the technology problems have been fixed, but the airline is still working to resume normal operations.Īs of Wednesday morning, more than 300 U.S. Two separate technology issues, one on Monday and another on Tuesday, forced Southwest to cancel hundreds of flights systemwide. "You can tell that a lot of people are backed up and what not, you know, trying to catch up flights."
"It's never this crowded," said Pam and Randy Richardson, who were trying to get to Florida. The long lines at the Southwest Airlines check-in counter started forming early Wednesday morning, as the Dallas-based carrier struggles to clear a massive backlog of stranded passengers. It's been a day of catch up at Dallas Love Field. A number of passengers have been rescheduled three different times.Īn aviation expert said it could take 48 hours to get back to normal.
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